- Guide to ID and selfie photos for identity verificationPublished on Oct 13, 2023Updated on Jan 28, 202613,961
- A beginner's guide to identity verificationPublished on Sep 25, 2023Updated on May 29, 20266,486
- How do I verify an individual account?Published on Sep 25, 2023Updated on Jun 11, 202631,470
- What should I do if my phone number/email address/authenticator app is unavailable?Published on Sep 15, 2023Updated on Jun 11, 20266,345
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 29, 20264,433
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- Why did my identity verification fail?Published on Sep 5, 2023Updated on May 29, 202611,590
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on May 29, 2026866
- How long does it take to complete my identity verification?Published on Sep 5, 2023Updated on Apr 6, 20267,048
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Jun 4, 202613,995
- How do I link an authenticator app?Published on Aug 29, 2023Updated on May 29, 202616,518
- How do I close my account? (web)Published on Aug 22, 2023Updated on Jun 12, 2026466
- How do I close my account? (app)Published on Aug 22, 2023Updated on Jun 12, 2026899
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