FAQ
Individual verification
- What should I do if facial recognition fails?11 Oct 2024Published on 11 Oct 202425 Aug 2026Updated on 25 Aug 2026616
- How do I verify my identity with Singpass?13 Sept 2024Published on 13 Sept 202411 Aug 2026Updated on 11 Aug 20266
- Guide to ID and selfie photos for identity verification13 Oct 2023Published on 13 Oct 202325 Aug 2026Updated on 25 Aug 202614,702
- A beginner's guide to identity verification25 Sept 2023Published on 25 Sept 202325 Aug 2026Updated on 25 Aug 20266,535
- How do I verify an individual account?25 Sept 2023Published on 25 Sept 202325 Aug 2026Updated on 25 Aug 202632,166
- My account says "We need to know more about you." What should I do?7 Sept 2023Published on 7 Sept 202328 Aug 2026Updated on 28 Aug 2026
- Why did my identity verification fail?5 Sept 2023Published on 5 Sept 202325 Aug 2026Updated on 25 Aug 202611,669
- How do I submit my proof of address (POA)?5 Sept 2023Published on 5 Sept 202328 Aug 2026Updated on 28 Aug 2026892
- How long does it take to complete my identity verification?5 Sept 2023Published on 5 Sept 202325 Aug 2026Updated on 25 Aug 20267,074
Showing 16-24 of 24 articles